Standard Promotional Terms and Conditions
Last updated on 5 November 2021 (version 6.1)
1. Explanation of UK standard promotional terms
1.1
Each individual promotion will come with its own set of specific promotional terms and conditions in addition to these Standard Promotional Terms and Conditions (“Standard Promo Terms”). You should therefore read these Standard Promo Terms in combination with the applicable promotional terms for any competition, bonus or promotion (referred to as a “promotion” or “bonus” interchangeably throughout these terms) you wish to enter.
1.2
If for any reason, a promotion does not have any term, the promotion will default to these Standard Promo Terms only. Where such promotional terms conflict with these Standard Promo Terms, the promotional terms from the offer will take precedence.
1.3
The Terms of Use also apply (as defined in the Website Terms available on our Website). You must comply with the Terms of Use at all times. Failure to comply with the Terms of Use will automatically render any bonus in your account void.
1.4
Participation in a promotion will be deemed to constitute full and unconditional acceptance of the Terms of Use which includes these Standard Promo Terms and any applicable and specific promotional terms.
2. Promotional abuse and irregular play (promotional play restrictions)
2.1
We have a zero-tolerance policy towards bonus abuse, taking unfair advantage of us and/or other suspicious activity, and we reserve the right to block and remove bonuses and/or associated winnings from accounts that we suspect are involved in such activities or behaviours. Examples of such activities or behaviours are outlined in clause 2.3 below.
2.2
We reserve the right to review transaction records and logs at our discretion from time to time. You hereby consent in advance to the same. If, upon such a review, it appears that you are participating, or attempting to participate, in strategies that are (a) promotional abuse; and/or (b) irregular play; we reserve the right to deny, withhold, revoke or withdraw your entitlement to any promotion, winnings or bonus, or terminate your access to the website and/or block your account and any other accounts you may have on our network.
2.3
Examples of promotional abuse and/or irregular play (otherwise known as promotional play restrictions):
(i) Where any term of the offer or promotion is breached as per the terms of use including the standard promotional terms and conditions and/or any other applicable promotional terms and conditions.
(ii) There is any evidence of a series of wagers placed by a customer or group of customers (e.g. Where common wagering patterns across the same have been identified across accounts to take advantage of an offer), which due to a promotional offer results in guaranteed customer profits irrespective of the outcome, whether individually or as part of a group, we reserve the right to confiscate or void the winnings.
(iii) “Delayed winnings”, for example, while playing a game, a "free spin" or "bonus" feature is initiated with bonus or cash funds, then the player steps out of the “free spin” or “bonus” feature bonus by closing the game and moving to another game. The player then goes back to the original game to complete the “free spin” or “bonus” feature at a later time in circumstances such as after the bonus money has been forfeited, lost or wagering met and converted to cash.
(iv) “State game abuse” where the use of bonus or cash funds are used purely to progress through the bonus stages (for example, collecting 9 out of 10 coins to reach that bonus feature) and then final stages (for example, playing to collect the final coin to reach 10 out of 10 coins to reach the bonus feature) completed with cash bets when bonus funds have been forfeited, lost or wagering met and converted to cash. These games include, but are not limited to those listed as 0% contribution in the wagering table in clause 5.5 below.
(v) “Bets on table” leaving large bets on a table, for example in blackjack, and then returning at a later time in circumstances such as after the bonus money has been forfeited, lost or wagering met and converted to cash to complete the bet.
(vi) Depositing and withdrawing funds shortly after, for example, deposit funds to receive free spins, and then wager your deposit just over 1 time your deposit value, initiate a withdrawal and then initiate your free spins.
(vii) Whether known or unknown to us, taking advantage of any software or system bug, loophole, fault, error or failure including, but not limited to, in respect to any game.
3. Right to Rescind
We reserve the right in our sole discretion to deny you from all future promotions. Once you have been informed that you are no longer eligible for promotions, and should you take up any promotion, all winnings from that promotion will be confiscated.
4. Eligibility
Only one promotion is awarded per UK account per UK player meaning one per family, household address, IP address, email address, telephone number, debit card and/or e-payment account, or shared computer. If you are found to be in breach of this clause, all winnings will be confiscated.
5. Bonus Account and Wagering (Play Through) Requirements
5.1
A player's total account balance consists of a cash account balance (‘Cash Balance’) and a bonus account balance (‘Bonus Balance’). All sums which you deposit into your account shall be placed in your Cash Balance. Sums which you receive under a bonus for performing particular tasks are paid into your Bonus Balance.
5.2
A Player may be offered different types of bonuses that are limited to different game types, such as a Slots only. When you enter a game that bonus money is permitted on, you will see this in your Bonus Balance. When you enter a game that bonus money is not permitted on, i.e. restricted games, you will not see the bonus money in your Bonus Balance.
5.3
The possible winnings connected to the bonus will be locked to the casino account until the wagering has been completed. If you make a cash withdrawal with an active bonus balance, at this stage, any remaining bonuses will be revoked.
5.4
Bonus amounts credited to a player's bonus account are subject to thirty-five (x35) times wagering requirements before they are converted to your Cash Balance and can be withdrawn (unless explicitly stated otherwise).
5.5
Different games played contribute different percentages towards the wagering requirements. Wagering requirements are the total amount that must be staked on eligible games to convert a bonus. Wagering requirements are based on the total stake amount. Please see the table below for game weight distributions for all wagering purposes (unless otherwise stated):
Game Type |
Wagering Requirements |
*Slots |
100% |
Table Games |
0% (no contribution) |
Video Poker Games |
0% (no contribution) |
Other |
0% (no contribution) |
Jackpot Games (Progressives) |
0% (no contribution) |
Scratchcards & Keno |
100% |
*Except: 300 Shields, 300 Shields Extreme, Big Bad Wolf, Blood Suckers, Blood Suckers II, Dead or Alive, Fortunes of Ra, Jackpot 6000, Kings of Chicago, Lucky 8 Line, Secrets of the stones Super Nudge 6000 and Victorious. |
20% |
*Except: 1 2 3 Boom', 10 001 Nights, 10,001 Nights Megaways, 12 Masks of Fire Drums, 24 Stars Dream, 3 Cherry Frenzy, 3 Glittery Diamonds, 3 Lucky Gators, 3 Lucky Hippos, 3 Secret Cities, 3 Stellar Bonanza, 333 Boom Banks POWER COMBO, 333 Fat Frogs POWER COMBO, 333 Jolly Fat Frogs POWER COMBO, 36 coins Hold the Jackpot Cash Infinity, 4 Corners Of Rome, 4 Masks of Inca, 5 Monsters, 5 Star Knockout, 5 Wild Buffalo, 777 Super BIG BuildUp 2 Double Deluxe, 9 Blazing Diamonds, 9 Coins Grand Diamond Edition, 9 Enchanted Beans, 9 Lions Hold the Jackpot, 9 Masks of Fire HyperSpins, 9 Pots of Gold? HyperSpins, A Flight of Fortune, Abrakadabra, Action Boost Treasure Trove, Action Cash Ra's Riches, Adventure PIGGYPAYS El Dorado, Africa X UP?, Age of Conquest, Age of Conquest Diamonds and Dragons, Age of Huracan, Alchemy Fortunes, Aloha Bar, Alpha Gods: Zeus, Amazing Link Athena, Amazing Linkâ?¢ Apollo, Amazon Kingdom, Ammit, Ammit Arctic Freeze Power Combo, Ammit Treasure, Ancient Fortunes Minotaur Rising, Andvari The Golden Fish, Andvari The Magic Ring, Anvil and Ore, Ape Rulez, Apollo's Rings, Arcade Bomb, Area Cash Heist, Area Link Luck 4 Lucky Charms, Area Surge City of Gold, Ark of Ra, Astro Legends Lyra and Erion, Atlantis Rising, Aztec Might Cash Spree, Babylon Riches, Badlands, Balls Galore Lightning Drop, Bandida, Bank or Prank, Bankin? More Bacon, Bar Slot, Bass Blitz, Bass Cash Christmas X UP, Bass Cash Deluxe, Bass Cash X UP, Beach Invaders, Beanstalk Grows Wild, Beat the House, Beautiful Bones, Beef up the Bonus, Betty's Big Bonanza, Big Bounty Bill, Big Bounty Gold, Big Catch Even Bigger Bass, Big500 Slot, Billy Bob Boom, Bingo Staxx Thunder Power, Bison Boom, Black Dragon, Black Horse Cash Out Edition, Black Horse Deluxe, Black Sails Wild Seas, Blazin Guns, Blazin' Rails, Blazing Bison Gold Blitz Extreme, Blazing Bull, Blazing Bull 2, Blazing Bull Remastered, Blazing Piranhas Lock n Win, Blazing Rush Express, Bling Bling Penguin, Bling Bling Penguin Ice On The Beach, Bloodaxe, Blooming Bunnies, Blooming Mystery, Bombuster, Book of 99, Book Of Ba'al, Book of Gods, Book of Zee, Bronco Big Bounty, Buffalo Bash, Buffalo Collector, Bunny Loot, Butterfly Lovers, Cairo Connectify Pays, Candy Elves, Candy Links Bonanza, Candy Paradise, Cannon Cove, Captain Bones Big Bounty, Captain Riches, Carnaval Drums, Carnival Riches, Carribean Anne 2, Case Closed, Cash Elevator, Cash Express, Cash Falls Christmas, Cash Falls Pirates Trove, Cash Ultimate, Castle Builder, Cerberus Gold, Champions Of Olympus, Charlies Angels, Charmstones, Chronicles of Olympus II Hades, Chronicles of Olympus II Zeus, Chronicles of Olympus X UP, Circle of Sylvan, Cleopatra Plus, Clover Fortunes, Clovers of Luck, Cock A Doodle Moo, Codex of Fortune, Codex of Fortune, Coin Quest, Collect'Em, Cool Buck - 5 Reel, Cop The Lot Megaways Power Play, Cosmic Rush, Crazy Time, Creepy Carnival, Crystal Cavern, Cursed Treasure, Da Vinci Creations, Da Winci, Day Of The Dinero, Devil's Hot Pots, Devilish Fortunes, Diamond Blitz, Diamond Discovery, Diamond King Gold, Diamond King Jackpots, Diamond Rush Express, Diamond Tales The Emperor?s New Clothes, Diamond Tales The Little Mermaid, Dog Days, Double Beef Up The Bonus, Dr Electro, Dracula Awakening, Dragon Fortress Battle of the Castle, Dragon's Loot Link and Win 4Tune, Dragon's Rhythm Link and Win, Dragon?s Mirror, Dragons Myth, Dragons of Arcane Wild, Dragons of the North Deluxe, Dragons Playground, Dragonz 2, Ducks Till Dawn, Dynamite Riches, EggOMatic, EggOMatic, Eggs Bonanza, Eggz POWER COMBO, Egypt Clusterbuster, Egypt King, Elite of Evil Portal of Gold, Everest, Expendables Megaways, Extra Chilli, Fantastic Fireworks, Feather Fury, Finn and The Candy Spin, Finnegan's Formula, Fintastic Fishing, Fire and Roses Joker 2 All In, Fire and Roses Joker King Millions, Fire and Roses Jolly Joker, Fire Gnomes, Fishin Pots of Gold Gold Blitz EXTREME, Fishin' Frenzy Even Bigger Fish, Fishing Floats Connectify Pays, Flame and Fortune Hold & Win, Flower Fortunes Supreme, Football Finals X UP, Football Mania Deluxe, Forge of Hephaestus, Forsaken Kingdom, Fort of Fortune, Fortune Coin Boost Jackpot, Fortunes of Egypt, Fox Fire, Fruit Blender Mania, Fruit Mania Deluxe, Fruit Twister, Fruitopia, Fruits Gone Wild, Fruits Gone Wild Deluxe, Fruits Gone Wild Supreme, Fruity Towers, Fulong 88, Funky Buddha, Gate of Gods, Gemix, Gems Rampage, Genie's Arabian Riches, Genies Link and Win 4Tune, Ghostbusters Plus, Giga Match Sugar Skull, Give Me Gold Rising Rewards, Gladiator Clash, Gladiator Spoils of Victory, Go Fishing Reelin Fortunes, Goal Strike Rising Rewards, Goblins & Gemstones, God of Fire, Gods of Power, Gods Of Troy, Gold Blitz Extreme, Gold Blitz Ultimate, Gold Boom, Gold Fusion, Golden Fields, Golden Goose Megaways, GoldenTsar, Good Old 7?s, Goons Gone Wild, Grand Express Fiesta, Granny Disco Frenzy, Granny VS Zombies, Green Machine Bingo, GROW, Guardians of Luxor 2, Gummy Giga Match, Hammer Fall, Happily Ever After, HarleCoin, Hatching Gold Roosters Riches, Hellcatraz, Hero Clash, Heroes Hunt, Hexbreak3r, Higher Forces, Holy Diver, Honey Hunters, Hong Bao, Hootie's Fortune, Hot Offer Deluxe, Hyper Gold All In, Hyper Strike Diamond Drums, I Am Spartacus, Icy Wilds, Immortal Romance 2, Immortal Ways Cleopatra, Immortal Ways Diamonds, Immortal Ways Spooktacular, Immortal Ways Sweet Coin, Interstellar Attack, Irish Coins, Iron County Outlaw, Jade Shuriken, Jammin Jars2, Jingle Bells Bonanza, Joker Cash Uncovered, Joker's Luck Deluxe, Joker's Riches 2, Juicy Rolls Feature Frenzy, Jump, Jurassic Party, King Kong Cash Even Bigger Bananas 2, King Kong Cash Even Bigger Bananas 2 Rapid Fire, King Kong Cash Even Bigger Bananas Christmas, King Kong Cash Even Bigger Bananas Jackpotking, Kingfisher, Kingfisher of the Caribbean, Kingfisher Rising, Kingfisher Winterborn, Kings of Crystals II Power Combo, Kraken Conquest, Lara Croft Tomb of the Sun, Larry the Leprechaun, Leaders of the Free Spin World, Leprechaun Joy, Lil Devil, Links of Glory, Links of Ra II, London Tube, Loot Boost, Lucky Bonanza Cash Spree, Lucky Clucks, Lucky Clucks 2 Rooster Respins, Lucky Fridays, Lucky Lemons, Lucky McGees Super Slice Swirl, Lucky Mermaid, Lucky Reels, Mad Cars, Mad Monsters, Magic of the Nile, Magic of the Nile, Magical Reels, Magik Spell, Magnificent Power Apollo, Magnificent Power Bastet, Magnificent Power Wolf Fire Spirit, Magnificent Power Zeus, Mahjong 88, Majestic Fury Megaways, Marching Legions, Massive Gold, Masters Of Olympus, Maya Gold, Mayan Fusion, Mega Top Shot, Mighty Symbols: Crowns, Mining Pots of Gold, Money Mines, Money Track 2, Monopoly Electric Wins, Monopoly Hot Offer, Monopoly Megaways, Monopoly Utility Trails, Monsters Unchained, Monsterville Secrets, More Unusual Catch, More Unusual Suspects, Mr & Mrs Spy Link and Win, Mr. Pigg E. Bank, Multi Charm, Mustang Riches, Mystery Express, Night Roller, Noble 7's, Nugget Frenzy, Oink Farm 2, Party Pop, Payout Time, Pearls of India, Pegasus Cash Spree, Perfect Peacock Coin Combo, Pig City Life, Piggy Bonanza, Piggy Pirates, Piggy Smash, Pile 'Em Up, Pile 'Em Up Frosty Sweets, Pinup Girls, Pip and Pippas Pots of Plenty, Pirates Party, Pirates Plenty, Pizza Fiesta 5000X, Polar Bonanza, Power of Gods Egypt, Power of Gods Medusa Extremely Light, Power of Gods The Pantheon, Pride and Prey, Primate King, Primate King Megaways, Prosperity Blessing, Psycho Candies, Pyro Pixie, Quad Cat, Quadruple Da Vinci Diamonds, Rabbit Fields, Rabbit In The Hat 2, Rabid Randy, Rage to Riches, Rainbow Bonanza Paddys Fortunes, Rainbow Burst, Rainbow Gold, Rainbow Riches Deluxe, Rainbow Riches Race Day, Rainforest Gold, Red Hot Riches, Red Hot Sapphires, Reel Clash, Reel Heist, Reel Hero, Reel Talent, Relic Hunters and the Book of Faith, Retro Riches, Rhino Rilla Rex, Rich Little Piggies Hog Wild, Rich Little Piggies Meal Ticket, Rich Wilde and the Pearls of Vishnu, Riches of the Nile, Riptide Fishing, Riptide Pirates, Rise to Power, Rising Rewards, Road Trip 66, Robin Hood, Robin Sherwood Marauders, Rome Fight For Gold Eternal Empire, Rome: The Golden Age, Runaway Rhino, Saint Nicked 2, Santa?s Wild Reels, Saturn Spins Power Combo, Scarab, Scarab Kingdom, Scarab Link, Scudamores Super Stakes, Scudamores Super Stakes, Sea Hunter, Serengeti Kings, Serengeti Wilds, Shadow Society, Shadow Summoner, Sienna Steele, Sizzling Eggs Extremely Light, Sky Raiders Power Combo, Slot Vegas MegaQuads, Snakes and Ladders Megadice, Snakes Gold Dream Drop, Sonic Reels, Sparkling Joker X UP, Spartans vs Zombies multipays, Spin Town, Spin-vention, Spinny McWinnagin Loot Boost, Spirit of the Beast, Splash of Gold, Splash of Riches, Spooky Carnival, Squealin' Riches, Stallion Kingdom, Star Stash Wild 7s, Starburst XXXtreme, Stars Bonanza, Starsign Cluster, Steamworks Gears of Fortune, Stellar 7s, Stellar Gold, Stellar Stars, Street Fighter II: The World Warrior Slot, Stumpy McDoodles 2, Sugar Craze Rising Rewards, Sultan Spins, Super 25 Stars, Super 30 Stars, Super Cash Boost Hold and Win, Super Striker, Sword King, Takutiki, Telly Reels, Temple Rush Dream Drop, The Flintstones, The Goonies Hey You Guys, The Goonies Megaways, The Goonies Megaways Rapid Fire, The Legend of Musashi, The Return of Kong Megaways, The Wild Bunch, The Wish Master, Thor of Asgard, Thor's Egg Hunt, Three Musketeers, Thrill To Grill, Thunderstruck Gold Blitz Extreme, Thunderstruck Wild Lightning, Ticket to Riches, Ticket To Wild, Tidal Riches, Tiki Fortune, Tiki Tastic, Tiki Tiki Boom, Timeless Rose, Timelines, Tippy Tavern, Tippy's Golden Pot, Titan Strike, Tomb Raider Secret of the Sword, Top o' the Money, Top Tenner, Touchdown Treasures, Tower Quest, Tower Quest Legacy, Treasure Ireland, Treasure of Tortuga, Treasure Tracks, Treasures of Kilauea, Treasures of Kilauea Mega Moolah, Treasures Of The Dead, Triple Da Vince Diamonds, Triple Tiki Super Free Spins, Trojan Kingdom, Twofold the Gold, Ultimate Fire Link Cash Falls China Street, Untamed Giant Panda, Unusual Catch, Unusual Suspects, Unusual Suspects Cartel Cash, Viking Queen, Viking Raid Zone, Viking Runecraft, Vikings Fight For Honour, Vikings the Saga of Fenrir, Voodoo Reels, Wanted Unusual Suspects, Way Of The Tiger, Well of Wishes, White Rabbit, White Rabbit, White Wolf Moon, Wild Buzz, Wild Marlin! - Big Game Fishing, Wild Spartans, Wild Swarm, Wild Swarm 2, Wild Wild Cash Out, Wilderland, Wilderland, Wildest Gambit, Wins of Winter, Wizard Critters, Wizardz World, Wolf Prime X UP, Wonders of Christmas, Woolly Wilds MAX, Yellow Slotmarine, Zeus Lightning Riches Power Combo, Zeus Wild Thunder, Zillard King, Zombie Queen |
0% (no contribution) |
For Example: A Player has deposited £100 and received a bonus of £100, therefore has a total balance of £200. The Player has decided to play slots only, therefore, the Player must stake (wager) 35 X £100 = £3,500 before the bonus is converted into cash and eligible for withdrawal.
However, in the case of the Welcome Offer, the Player must stake (wager) 35 X the value of both the initial deposit and the bonus funds. Therefore, based on the above example, the Player would have to wager 35 X £200 = £7,000 before the bonus is converted to withdrawable cash.
5.6
Only one bonus is permissible per deposit. Each bonus from each deposit are mutually exclusive. Deposit-related bonuses cannot be “stacked” (unless it is a specific tiered offered).
5.7
For any wagers made, the wager is first deducted from the player's Cash Balance. If there is no cash available, then the wager is deducted from the Bonus Balance.
5.8
Any other bonuses received, such as redemption of Loyalty Points, will be added to your bonus account and will be subject to standard wagering requirements.
5.9
If both bonus and cash funds are used, winnings will be distributed to the bonus and cash account accordingly.
5.10
If you do not want any bonus which has been deposited into your account by us then you are entitled to request that it be reversed out of your account only if no game play has taken place since receiving that said bonus.
6. Coupons
6.1
Any coupons redeemed must meet standard wagering requirements and any specific coupon terms.
6.2
Only one valid coupon can be redeemed within any 24-hour period and coupons cannot be used in conjunction with any other promotion unless otherwise stated.
7. Bonus/Extra Spins
(i) The number of bonus spins the player can receive will be included in the specific promotion. Whilst bonus spin promotional offers are advertised on specific games, they may be accessed on a variety of other games. Once the bonus spins have been used on any game, they cannot be redeemed again.
(ii) Unless otherwise stated, winnings from bonus spins are credited in casino bonus and are capped to a maximum of £50. Winnings that exceed this amount will be removed from the account. Any play using bonus spins winnings will not unlock bonus funds and all winnings will return directly to your bonus account.
8. Additional promotional terms
8.1
All bonuses will expire after 30 days of account inactivity unless the specific promotion terms state otherwise. All bonus spins will expire after 10 days from the date they were awarded unless stated otherwise. We reserve the right to remove unused bonuses and related bonus winnings if the promotion's terms are not fulfilled within this period.
8.2
We have the right to remove (i.e. put back to zero) loyalty points if there has been no activity on the player’s account within 30 days.
8.3
Void bets will not contribute toward promotional offers and players whose accounts become closed for any reason prior to the end of promotions will not be eligible to gain any promotional benefits.
8.4
We may withhold any credits, bonuses, coupons, loyalty points or prizes awarded as part of a promotion if you have deemed to be in breach of any Terms of Use.
8.5
Our staff or any such person's subsidiary or associated companies, agents or members of their families or households, are not eligible to participate in promotions. We reserve the right to verify the eligibility of all participants.
English Terms & Conditions always take priority
